BEST SELLER AT HOME KERATIN KIT | FREE SHIPPING ON ORDERS OVER $50
INFORMATION CENTRE
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How long does it last?
The results generally last up to 4 months depending on the hair type. The treatment will work better on a chemically treated hair like coloured or relaxed.
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Can you use the treatment on coloured/chemically treated hair?
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Yes, our keratin treatment will not damage the hair and can be applied to all hair types, including virgin, coloured, highlighted or permed. If you have coloured your hair, it is best to wait 2 weeks before applying the keratin treatment.
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When can I wash my hair after application?
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Washing hair 2 to 3 days after application is optimal for maintaining results. If you get your hair wet within the 2 to 3 day period, blow-dry immediately.
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Can I colour my hair after application?
Yes, we recommend colouring hair no earlier than 2 weeks after application.
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Should I massage the product into my hair when applying?
No, do not massage the product into your scalp with your hands. The product should not be applied directly to the scalp. Apply the product with the applicator brush, painting the product on evenly and brushing it through your hair with a comb. Apply in accordance with the instruction sheet.
Can I do the treatment whilst pregnant or nursing?
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It is not recommended.
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Are the chemicals harmful?
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Our products are safe and proudly 100% formaldehyde free. Formaldehyde is a harmful chemical found in some keratin treatments.
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Many keratin treatment products contain formaldehyde, as it can make results last longer (up to 6 months) as the chemical is worked into the hair, breaking the bonds and resealing them in a straighter position. This can result in altering of the natural curls and waves in the hair.
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The health, safety and maintenance of our customers beautiful hair are our top priorities, so we have chosen not to supply products containing formaldehyde.
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Do I need to do touch ups on my whole head?
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We recommend touch ups over the whole hair for maximum results, although this will depend on your individual results from initial application. If the lengths of your hair have maintained results to your likling after 3 months, touch ups may be applied to the upper hair, towards the roots. Be mindful that the product should be applied 1cm from the scalp.
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How much product do I use when applying?
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Evenly coat each section of your hair with enough product to ensure the hair is coated, but NOT saturated. Do not saturate your hair with product as you will not be able to properly dry it during Step 3 of the process. Refer to the instruction sheet (included with product) and tutorial video on our home page for full details on application.
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Is it okay to use the product on coloured hair?
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Yes. You can use the product on coloured hair, however, it may cause the shade to become slightly lighter, which is why we recommend colouring your hair after treatment application (no less than 2 weeks after).
Do keratin treatments cause damage?
As our product is 100% formaldehyde free, this means it is a safer method to transform your hair without drastically altering your hair texture. Our product smoothens and relaxes the hair, without breaking down the hairs natural bonds.
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Some heat damage to hair may occur as expected, during the application process due to the repetitive use of a flatiron, although the benefit of the product is that you will be able to reduce your daily heat damage, as you your hair will be smooth and straight without the use of a flat iron!
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What shampoo should I use after the treatment?
We recommend that you use a shampoo that does not contain Sulfate and Sodium Chloride, and it also has UV protection.
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Can I wear a ponytail, clip or tie my hair after application?
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No. Do not tie, clip or wear headbands in your hair until after you have washed the product out. clipping or tying your hair before washing the product out could cause a kinking effect in the final result. If you kink your hair before washing, you can even this out with a flatiron or blowdryer.
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Can I use hairspray, gel and other products immediately after application?
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We do not recommend using any other hair products within the 2 to 3 day period after application (before washing the treatment out). If you have any kinks, blow-dry or straighten them out with a flat iron.
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Can I use the treatment if I have hair extensions?
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Yes! a keratin treatment is a great way to bring old, frizzy extensions back to life. The treatment does wonders on all REAL HAIR extensions. You can use it on clip-ins, beads, tape and keratin bonds. With tapes and keratin bonds, just be sure not to apply product or straighten directly over the bonded area as this may cause some slipage of the bonds.